Privacy Policy

Effective Date: March 23, 2026

RHSH LLC ("we," "us," "our," or "RHSH") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, business name, and other contact details you provide when inquiring about our services.
  • Financial Information: Business financial data, tax returns, bank statements, and other documents required for loan applications and underwriting.
  • Communication Data: Records of your communications with us, including emails, phone calls, and messages.
  • Usage Information: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect to:

  • Process and evaluate your financing applications
  • Communicate with you about our services, your account, and financing opportunities
  • Improve our website, services, and customer experience
  • Comply with legal obligations and regulatory requirements
  • Prevent fraud and maintain the security of our systems
  • Send marketing communications (with your consent where required)

SMS & Text Message Communications

If you opt in to receive SMS/text messages from RHSH LLC, the following terms apply:

Consent & Purpose

By providing your express written consent through our opt-in checkbox, you agree to receive recurring marketing and promotional SMS/MMS messages from RHSH LLC, including information about our financial products, services, offers, and updates. These messages may be sent using an automated telephone dialing system (ATDS).

Message Frequency & Charges

Message frequency varies based on your interaction with our services and promotional campaigns. You may receive up to 4 messages per month. Message and data rates may apply based on your mobile carrier's plan. Please consult your carrier for details on applicable charges.

Opt-Out & Help

You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a confirmation message acknowledging your opt-out request. You will not receive further messages unless you opt in again.

For assistance or questions about our text messaging program, reply HELP to any message or contact us at jerry@rhs-h.com.

Not a Condition of Purchase

Consent to receive SMS/text messages is NOT a condition of purchase or use of our services. You may still access our financing products and services without opting in to text messages.

Mobile Opt-In Data Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for any purpose.

Information Sharing & Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as data storage, payment processing, and fraud prevention.
  • Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share information with your explicit consent for specific purposes.

Important: Text messaging originator opt-in data and consent information is NEVER shared with third parties or affiliates for marketing, promotional, or any other purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Financial and loan application data may be retained for longer periods as required by law or regulation.

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • The right to access and obtain a copy of your personal information
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your personal information (subject to legal retention requirements)
  • The right to opt out of marketing communications
  • The right to opt out of SMS/text messages at any time by replying STOP

To exercise any of these rights, please contact us at jerry@rhs-h.com.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze site usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings, though disabling cookies may limit certain website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

RHSH LLC
396 Strickland St
Glastonbury, CT 06033
Email: jerry@rhs-h.com